Return Policy

At DELEITEWEAR we strive to make your purchases a delight but if for any reason this is not the case you can change or return the item.You can request the exchange or return of any item that you have purchased in our online store within a maximum period of 14 calendar days from receipt without the need to justify it and without added costs.

How can you request the exchange or return of an item? You can write us at laura@deleitewear.com . You have to attach the order confirmation email you received when purchasing our product. Any exchange or return of an item should be communicate within 14 calendar days* from receipt. 

Once we receive your change / return notification, we will notify you of the receipt, indicating the process to follow. The right of withdrawal may be exercised as long as the items you wish to return are in perfect condition, without having been used, with their original packaging and labels.

In the event that the return is for causes attributable to DELEITEWEAR (for example a color or model that does not correspond to the purchased reference) it will be DELEITEWEAR who will be in charge of collecting the products and / or exchanging them for the correct one, taking charge of the costs associated with this return and / or exchange.

In the event that the return is for reasons NOT attributable to DELEITEWEAR (change of opinion or error by the customer when making the purchase), the customer must be in charge of sending us the products in perfect condition without any undue delay and, in any case, no later than 14 calendar days after receipt of the products. In these cases, DELEITEWEAR will reimburse the client for all payments received by the client and the client will assume the direct cost of shipping to make the exchange / return effective.

Once the right of withdrawal has been exercised and the items in perfect condition have been received, the total amount paid for the items returned will be refunded, including shipping costs, if there had been any shipping costs when you purchased the product. The term will be 14 calendar days, the return will be made by the same means of payment that was used to pay for the item /s.

The items must come well packaged, in the same box / packaging in which they were received or one of the same characteristics along with the invoice or purchase receipt that was in the package.

For any doubt or question you can contact as at laura@deleitewear.com

* For the calculation of calendar days, all days are considered: working days, holidays, Saturdays and Sundays.